Service and Support
At PowerAll we take pride in working to the highest quality standards. Rigorous product testing and continuous improvement programmes underpin this quality culture, along with our ISO9001-2008 quality system.
Our positive approach to product design ensures operating reliability throughout the design life of the product. Design criteria such as 15 year design life, low running speeds, alternators designed to B10 life of
500,000Km and continuous rating of all products ensure long and reliable operating life.
This quality ethos is augmented by our service and support programmes. In the UK market these products are supported by our own team of field based engineers, able to reach the most remote areas in the shortest timeframe.
These engineers are fully equipped with the parts and equipment to ensure that any failures are repaired at the first visit in greater than 98% of cases.
Our systems can be covered by our unique PowerCare service plan. This plan is designed to give the user peace of mind throughout the systems life. For a single annual fee PowerCare covers all routine maintenance and breakdowns on a parts & service basis.
Other than accidental or user damage, you have complete control of the maintenance costs. Included in the PowerCare agreement are any free of charge upgrades as a result of our continuous improvement programme.